In addition to great technology solutions, ID90T prides itself
on its’ renowned customer support. We understand the
importance of education, for if a user can’t understand
the functionality of the IFC®, they won’t use
it! Whether it’s helping an airline administrator
read the numerous reports available within the ADMIN
tool, or helping an employee purchase their first e-ticket,
we are here to help!
ID90T’s
ADMIN Tool gives you as the airlines' administrator
complete control. Modify your airlines
customized settings, suspend travel for an employee,
input an embargo, request a new agreement and
see detail real-time statistics on your
employees’ travel
habits.
The world of Interline
e-ticketing can be confusing and there are many important
issues to consider when choosing a solution. To help make
this process easier and assist with any internal business
project planning, we have numerous research papers, side
by side comparisons and multi-media presentations available
to you below and through our sales team.
For more information and detailed technical documentation,
or to speak with someone directly please email sales@id90t.com or
call 1.818.574.8841.
With
ID90T there is NO charge to connect and only
one connection is needed to Interline with
the multiple carriers connected to the ID90T
e-ticketing Platform.
Illustrates
how the ID90T IFC® validates employee,
provides flight searches, calculates fares,
processes e-ticketing, accepts itinerary changes,
handles refunds and stores travel history.
Outlines
the impact of IATA’s 100% e-ticketing
mandate to offline employee travel, including
the various options employee travel managers
have to maintain employee benefits, including
direct connections between airlines, communication “HUBS”,
third party ticket fulfillment or a combination
of all three.
Power Point
presentation offering an in depth look at the
many costs associated with employee travel.
Presented by Continental Airlines’ John
Powell at Pass Bureau Association Conference
in November 2006.
Outlines the challenges
transporting airlines face if they choose to
offer ticket fulfillment on behalf of other airline
employees, including but not limited to; ongoing
administration, IT development, credit card merchant
fees, and refund administration. Impact is greatest
for larger airlines.
Side
by side comparison of the services and functionality
of ID90T’s
Platform and Lufthansa systems proposed solution,
MyIDTravel.
Lufthansa
Systems MyIDTravel vs. ID90T’s customizable
e-ticketing solutions, ID90T ticket fulfillment
and the challenges of
accepting payment, fulfilling tickets and issuing
refunds as the transporting and/or employing
airline.
Outlines
ID90T’s
three preferred methods to verify employment
status and eligibility for flight benefits.
Charts
outlining benefits, conveniences and support
offered by ID90T’s
Interline Fare Calculator® to the individual
employee as well as the airline administrator.
Employees needing additional assistance can call ID90T’s 24/7 Customer
Support Center, which is toll-free from 14 countries. ID90T’s Customer
Support Agents are available to answer any technical questions related
the IFC®, and for an additional charge, employees can choose to purchase
their tickets over the phone.
Available anytime via the login page and throughout the IFC®, this
interactive multimedia tutorial with audio narration, shows your employees
the many features, benefits and conveniences of the IFC®. Employees
can learn at their own pace, pausing, rewinding and fast-forwarding at anytime.
Available in English and Spanish.
Like the interactive multimedia tutorial, these printable PDF instructions
include various screenshots highlighting many of the features, benefits
and conveniences of the IFC®, allowing employees to print
for future reference. Available in English, Spanish, German and French.
We’re
here to help! When you become a client of ID90T you
will have direct access to your own personalized
representative.
Telegram,
telephone, tell a flight attendant… Although
word of mouth is the best way to “spread the
word”, we have created animated banners, printed
paycheck stuffers, sample editorials and much more
to help you educate your employees on the benefits
and conveniences of your customized IFC®. Need
something more, just let us know! adminsupport@id90t.com
