Yes, ID90T‘s Interline e-ticketing Platform is available now! In fact, Hawaiian Airlines is ready to start interlining via the ID90T Platform beginning May 1st. If you are not already using ID90T’s IFC®, ID90T will provide your employees with special limited access to request tickets on Hawaiian Airlines. Like all of ID90T’s e-ticketing solutions, this comes at no cost to your airline.

ID90T receives flight schedule information from OAG, the same source other GDS’s rely on. OAG also provides ID90T’s Real-time Text Message Updates, informing employees of any last minute flight cancellations and/or delays.

Fare filing is NOT required to use the ID90T Platform. Fares only need to be filed when pricing a ZED fare within a GDS. Unlike a GDS, ID90T has all ZED fares and required mileage loaded to calculate zonal fares, as well flat fare and service charge agreements.

As the airline administrator, you can load your own agreements online using the IFC® ADMIN Panel, or we can load these agreements on your behalf. Loading is easy and normally takes less than two hours.

ID90T receives real-time updates regarding any taxes, fees and charges from IATA, and follows IATA industry standards on any exemptions applicable to non-revenue online and offline space available and positive space travel.

Yes, the ID90T Platform is able to accommodate positive space and space available duty travel. Please contact us directly to determine your project needs and scope.

Yes, the IFC® can keep track of any pass type, even those with limited availability, such as parents passes on other airlines, online buddy passes and even performance based passes that give employees a higher boarding priority. The IFC® can even accommodate those agreements that offer employee a one ID90 a year, with unlimited ID90’s thereafter.

Yes, airlines can use the IFC® as a stand-alone research tool, with or without employment verification and the ability for employees to request their desired itinerary online.

If allowed, employees could use the IFC® to send their desired itinerary (via encrypted email) to their employing airline for fulfillment or directly to the transporting airline.

Yes, ID90T’s IFC® is able to differentiate your various employee groups and/or subsidiaries. Each user is differentiated at login, so the IFC® only produces flight options that each employee or eligible traveler qualifies for. The IFC® can even take into account the employees date of hire if they haven’t met the required probation period to qualify for travel.

There is no charge to connect to the ID90T Platform, with the exception of your internal IT costs for connecting to the ID90T Platform. However, as we adapt to each airlines protocol and communication standards, integration is quick and easy. Remember, only one connection is needed to the ID90T Platform and there are no ongoing maintenance fees.

ID90T’s IFC® can price ZED Fares and other zonal fares, service charge agreements, flat fares, ID fares and any unique online fare program. In fact, the IFC® can create a special zonal fare for your airline to more closely reflect what you collect if you are still using ID fares.

No, an airline is not required to be a ZED Member to use the ID90T Platform, nor are you required to offer ZED Fares. Remember, ID90T’s IFC® prices various types of zonal fares, flat fares, service charges and even ID fares.

Yes. ID90T currently helps several airlines manage their buddy pass program through the IFC®, allowing airline administrators to keep track of the number of buddy passes used by each employee.

ID90T can accommodate the needs of any service provider and/or transporting airline that chooses to mange its’ own ticket fulfillment. With ID90T your employees could utilize the IFC® to request all their offline ticket requests, even for those airlines not utilizing ID90T’s e-ticketing Platform.

For example: Air Berlin decides to utilize Lufthansa Systems’s to receive validated ticket requests, which Air Berlin manually fulfills. In this case, instead of fulfilling the ticket instantly online, ID90T would send the validated ticket request with any required payment details to Lufthansa Systems, who would then send the travel request to Air Berlin, the transporting airline that is hosted on their system.

Alternatively, ID90T can also send the validated ticket request directly to the transporting airline, rather than through Lufthansa Systems, thus saving the transporting airline from any coupon/segment fees.

By centralizing all ticket requests through the IFC®, your employees will have the convenience to view all their travel history, while you as the employing airline administrator would be able to have complete travel statistics for your employees.

Scenario One: ID90T Provides Ticket Fulfillment

If ID90T was issuing tickets on behalf of the transporting carrier as a city ticket office, ID90T would bill each employee and settle directly with the transporting airline each week. However, if the transporting airline chose to have ID90T issue their tickets using ID90T’s licensed billing code, ID90T would settle with the transporting airline through the clearing house just as airlines do today.

Alternatively, the transporting airline could collect the funds from each employee and absorb all merchant fees, thus utilizing ID90T only for technical functionality of e-ticketing. In this case, ID90T would simply bill a nominal transactional fee to the transporting airline on a monthly basis.

Scenario Two: Transporting Airline Provides Ticket Fulfillment

In this case the transporting airline is billing each employee directly, so there is no need for settlement as the transporting airline already has the money.

ID90T provides extensive statistics on the travel habits of of your employees in a varity of customized formats. The various statistics include, but are not limited to: number of fare searches, number of ticket requests, most requested airline, most request route / destination, average ticket price, average number of passengers on each requested and busiest day/hour. These detailed statistics are provided for each individual employee, employee group or your entire employee base, all of which can be utilized for cost savings analysis and exported for tax reporting purposes.

ID90T accepts all major credit cards, including regional debit cards and credit cards, online checks using CheckFree, Pay Pal, Western Union and even via your mobile phone!

Yes.

ID90T offers an online multi-media tutorial in English and Spanish, as well as a printable instructional PDF in multiple languages, both accessible from the help menu located within the IFC®. In addition, employees can call ID90T’s 24/7 Customer Support Center which is toll-free from 14 countries.

As an administrator, you will have access to ID90T’s ADMIN Resource Center, which provides sample employee communications, animated online banners, pre-designed artwork for employee papers, and selection of free printed communications such postcards and paycheck stuffers you can distribute to your employees.

Once tickets have been purchased, ID90T provides a confirmation page for employees with a copy emailed to the address or addresses specified. This confirmation includes the transporting airlines PNR / record locator, the forecasted weather upon arrival, an overview of passenger names, where to check-in, the airlines dress policy and any visa requirements assuming the user has chosen to store their passport information in their profile.

No, the need for multiple back-up tickets is no longer necessary! Employees can access the IFC® to request a new ticket anytime day or night, via the internet and soon their web-enabled PDA. In addition, employees will have the ability to call our 24/7 Customer Support Center, which is toll-free from 14 countries.

ID90T’s IFC® allows employees to store an alternate itinerary in the event that the employees’ first choice becomes unavailable due to a flight cancellation or increased load factors. To switch to this alternate Itinerary, employees can text their request using their mobile phone or PDA, and if more convenient call our 24/7 Customer Support Center, which is toll-free from many countries.

If the employee didn’t pre-store an alternative itinerary, they would simply login to ID90T’s IFC® via the internet or their web-enabled PDA. Once logged in, they would quickly perform a new flight search, applying the credit from their current itinerary to the new ticket request. There would be no charge to make this change as long as the routing and fare for new ticket(s) were the same. In fact, if the new ticket requested was less than the original ticket purchased the employee would receive a credit for the difference, less a $5 convenience fee.

Employees would also have the ability to call our 24/7 Customer Support Center, and make this change through a live agent for a convenience fee of $10 USD per ticket.

Coming in 2008, employees should be able to access ID90T’s IFC® at the airport via the many airport check-in kiosk.

Scenario One: ID90T Provides Ticket Fulfillment

If the employee didn’t know when they wanted to reschedule their travel or wanted to cancel their trip, the value of their ticket could be stored as an eCredit or refunded.

There is no charge to store an eCredit, but when utilized, the employee will be charged a convenience fee of $5 per segment for any new itineraries. Storing an eCredit saves the employee from requesting a refund, and now allows the employee to apply a credit to a new itinerary from a previous trip on another airline.

eCredits can be used for any itinerary up 89 days. All eCredit balances are automatically refunded 90 days from the original transaction date. Refund requests are processed instantly, less a refund fee.

Scenario Two: Transporting Airline Provides Ticket Fulfillment

If ID90T did not collect the funds, we have no ability to issue an eCredit or fulfill refund requests. In this scenario, ID90T would send the transporting airline and/or other service provider the refund request or provide the employee with instructions on how to obtain a refund.

The employee would simply login to ID90T’s IFC® via the internet or their web-enabled PDA. Once logged in to the IFC® they would go to their future travel located within their profile and select the desired itinerary and choose what segments they want to be refunded. All refunds are processed instantly for a convenience fee, for up to four passengers traveling on the same PNR.

Yes, if ID90T provided ticket fulfillment for the requested itinerary. ID90T prices each itinerary point-to-point allowing employees the ability to request partial refunds. There is no cost to the transporting airline for ID90T to issue partial refunds.

No, an Interline e-ticketing agreement is NOT needed unless you are accepting an e-ticket from another airline. If connected to the ID90T Platform, the only Interline e-ticketing agreement you may need is one with ID90T’s licensed billing code.

ID90T is able to provide ticket fulfillment for each transporting carrier as city ticket office (CTO), so the transporting airline is not accepting another airlines e-ticket, but rather its own e-ticket that ID90T issued. Should you as the transporting airline not want ID90T to act as a city ticket office, we would utilize our own licensed billing code, thus the transporting airline would need a Interline e-ticketing agreement with ID90T.

NOTE: A commercial Interline e-ticketing agreement is not required to have a non-revenue Interline e-ticketing agreement.

Yes. ID90T is prepared to incorporate the UniCard services within the ID90T Platform. In addition, should an employing airline want to offer its employees payroll deduction, we can provide a less expensive alternative through UATP. Download the PDF outlining the flexibility of this service here.

ID90T’s IFC® can be accessed directly via our password protected Web site at www.ifc.id90.com, a company intranet and soon an employee’s mobile phone.

No, an interline ticketing and baggage agreement is NOT mandatory nor required to facilitate interline e-ticket between airlines connected to ID90T’s IFC®. However, a pass travel agreement is necessary between airlines who wish to extend travel benefits to each others airline employees. In some cases, airlines require an interline ticket and baggage agreement in order to offer an interline pass agreement, so this is not a technical requirement.

No. An interline e-ticketing agreement is only needed if you wish to accept e-tickets issued by another airline. A majority of ID90T’s ticket fulfillment is done acting as a CTO on behalf of the transporting airline, therefore the transporting airline is not accepting another airlines e-ticket as the ticket has been issued on their own stock. The same is true when ID90T is simply “passing” the validated ticket request to the transporting airline.

The only time you may need to establish an interline e-ticket agreement, is if ID90T is providing ticket fulfillment on behalf of non-interline e-ticket airlines (NIET) an airline(s) using its’ own licensed billing code. To better understand how ticket fulfillment works, download the informational PDF below.